New Customers


You're in great hands

We make sure all our new customers feel welcome, safe, and taken care of. During your first visit, a hairstylist will review your hair history and lifestyle habits when it comes to your personal maintenance of your hair. For diagnosis, they will examine your hair integrity and scalp health. From there, the hairstylist will explain any issues and help you choose options for your session. Feel free to ask your hairstylist how long the session will take after they have assessed your hair and scalp.


First-time specials (until 31st Dec 2019

If you’ve never been to PREP Luxe before and would love to give us a try, we have a special promotion for first-time visitors. Enjoy 50% off your first-time visit. This is valid only with Senior Stylists and Stylists. Please see below for terms & conditions.


Referred by a Friend?

Share the love and thank them for it. If they’re one of our PREP Luxe regulars already, ask them to click here to get their own personal referral link. Then, they can send you their personal booking link. This way you get 50% off your first time, and they get 25% off their next visit. Sharing is caring! Pay it forward!

Terms & Conditions

  • 50% off valid with Senior Stylists or Stylists only.

  • You must let us know on arrival that it’s your first time and that you saw this special on our website.

  • You will need to fill the PREP Luxe customer detail form with full details in order to qualify.

Cancellation Policy: To be a kind human, notify us at least 24 hours prior to your appointment to cancel or reschedule.